A.I. Automation Lead GenerationVoice Agent CallingAppointment SettingSales PipelineMoney CollectingAds & MarketingChat BotsCutting CostsPersonalized VideoSocial Media Done For You
A.I. Automation Lead GenerationVoice Agent CallingAppointment SettingMoney CollectingAds & MarketingSales PipelineChat BotsCutting CostsPersonalized VideoSocial Media Done For You
When you work with ChatCapital’s full A.I. Automation system implementation investment is the same as one weeks wages example above for 10 staff, implemented with full A.I. setup Done For You from $10,500.
A.I. Calling with Automated SMS Integration
A.I. Appointment Setting Calendar Bookings
A.I. Always on Making/Taking Calls 24/7
A.I. Voicemail Detection
A.I. Integrations Into Your Systems
A.I. Agents Can Transfer To Live Agents
Real Time CRM Analytics
1 M+ A.I. Conversations Handled
A.I. Call Agents Recordings & Notes To CRM
Review our ChatCapital A.I. agent calling rates. Play around by entering your own figures!
Compare customer service reps staff costs verses A.I. infrastructure investment that never sleeps.
Watch this short 2 minute video on how this calculator works.
BoostProfitsWhenA.I.CallsAutomaticallyBookLeads
BoostProfitsWhenA.I.CallsAutomaticallyBookLeads
A.I.CallsBookCRMCalendarAppointments
Leads get called from website enquiries or your DB, then ChatCapital A.I. automatically creates the contact, books the calendar appointment while the A.I. agent is on the call at their preferred date and time and then the A.I. writes up all the call notes (with a recording) all with zero human oversight. This is how you do appointment setting fully automated.
Say goodbye to losing sales
Everything you need for your business to succeed + support
Our AI-powered Digital Agents automate the routine and repetitive conversations handled by live agents, freeing your live agents to provide value where they’re most needed.
Whether you need help with calling, scaling, marketing, content creation, design, or data analysis, our tools will empower you to achieve scale at a speed you didn't know was possible.
Book an appointment with our AI and get a call back to confirm your best time so that you can find out how Voice AI can increase your profits.
We have the system to create whatever customer journey you can imagine.
We map out your internal processes for managing leads, onboarding customers, replying to social media DMs, upselling even online education, and so much more.
Visiting your webpage triggers a chatbot
That invites an appointment booking
Which triggers an SMS confirmation
With an automated follow up email
And then an AI voice call on the day
All automatically 24/7...
Don'tMissOutonA.I.Profitsin2024
Watch this short video that explains why the AI opportunity is so big for your business in under 10 minutes.
Watch this short video on why AI is so big for your business in under 10 minutes.
On November 30th 2022, the world was forever changed with the release of ChatGPT, a free artificial intelligence (AI) tool that allows anyone to have a conversation with AI. This revolutionary technology, known as Generative Pre-trained Transformer (GPT), gained one million users in just 5 days, a feat that took Facebook and Instagram 2 years.
ChatGPT is a type of technology that helps machines or computers do things that normally need a human brain to do stuff like learning, solving problems, making decisions, and understanding what we see or hear. The thing that made the release of ChatGPT so wild is that it democratized access to AI for the first time, because it had an interface that we could all use… chat. They created a massive Large Language Model (LLM) that allowed the GPT to understand our prompts and queries, and be able to translate back and from machine speak, gettin us the answer, and then retranslated back to us in human speech. That is what made it so powerful, because now all of us could use it.
This democratization of AI through ChatGPT has allowed anyone to use it, and it has already proven to be a powerful tool that can generate words, sentences, paragraphs, articles, and even entire books. It can write legal documents, sales scripts, video scripts, and more. The possibilities are endless, and the only limitation is our ability to ask the right questions. The trick is, you have to know what to ask, and the right ways to ask it. While it’s a powerful tool, most have only scratched the surface of what is possible with this type of A.I.
But the future of A.I. is not just about generating words or images. Because now the A.I. has continued to advance in the past months, such that it can now also interpret images, videos and sounds, and even entire experiences, including full conversations with people. This technology is already disrupting industries, including marketing, finance, and even the legal profession. With the ability to process and learn from vast amounts of data, AI can create personalized experiences that are tailored to our preferences, including ones that are indistinguishable from real people.
One of the most significant areas that AI is going to completely turn on its head is the nature of work itself.
The best sales guy is only going to have so much experience compared to the best AI sales agent who has the entire history of all other human and AI sales material to draw upon in an instant. And so the A.I. can make calls 24 hours a day in real time to whatever prospect you want. You can even imagine a world where you ask the phone teller, “Hey, are you a human?” And when they say, “No, I’m AI” you’re actually feel relieved because you’re like, “Thank goodness I’m talking to the knowledgable agent on this who is able to handle my problem right now.”
The impact of AI on work, business operations, and the economy as a whole is set to become significant. While some may fear this change, it is essential to understand the impact of AI on work, business operations, and the economy as a whole. A.I. is not here to replace all of us. Instead, it is here to supercharge our abilities and help us achieve more than we ever thought possible. By adopting the mentality that AI is here to help us, we can embrace the change and use it to our advantage.
AI is more than just a tool to help machines perform tasks that typically require human intelligence. It is a technology that can learn, solve problems, make decisions, and understand what we see and hear.
AI is set to be the most significant shift in our lifetime, and it has the potential to disrupt every aspect of our lives. By understanding the impact of AI on work, business operations, and the economy, we can embrace the change and use it to our advantage. The genie is out of the bottle. AI is here. This future is not something to fear, but something to embrace.
A.I.CallsCollectMoneyandChaseInvoices
A.I.CallsCollectMoneyChaseInvoices
Compare accounts receivable verses AI systems that never stop pursuing outstanding invoices. Free up your staff to do more productive work that they actually enjoy.
Review our ChatCapital AI agent calling rates. Play around by entering your own figures!
Watch this short 2 minute video on how this calculator works.
A New Kind of System Choice > > A.I. Automaton & Marketing
ChatCapitalA.I.GivesYouFlexibility.
UseStaffWhenYouNeedThem.
A.I.SystemsWhenYouDon’t.
A.I. Powered Calling
Our A.I. voice bots are designed to respond like a person and complete tasks, including automatically send follow-up SMS post-call to engage and convert your leads effectively.
Take away the technical headaches by having us build out your automated systems and new A.I. agents to handle both inbound customer response and outbound sales with telephony and text chat.
Our text and voice calling bots have the ability to naturally understand and respond in different languages to enable your business to expand your reach to a wider audience.
Not able to create the content or engagement you want to? ChatCapital can generate any kind of content from videos and blog posts to email newsletters and social media postings.
Review what you are spending (or might spend) on a full e-commerce system setup. Check if you have all of these features running as separate tools for your business.
Now imagine putting all of this into running ONE unified dashboard system complete with A.I. systems that never stop growing your business pursuing profits and leads automatically 24/7.
Watch this short 2 minute video on how this calculator works.
Our AI-powered Digital Agents automate the routine and repetitive conversations handled by live agents, freeing your live agents to provide value where they’re most needed.
Speech recognition
Language Processing
Generative AI speaks
Putting You In Control
Track Analytics
Gain insights into daily customer satisfaction, agent performance, with detailed analytics and reporting. Our real-time metrics train our AI agents to identify customer pain points, and improve overall customer experience.
Growth Beyond Your Borders
+12 Languages
Ability to understand and generate content in different languages allows your business to expand your reach internationally into any market and appeal to a wider audience.
Legally Compliant Systems
Security and Compliance
ChatCapitals systems adhere to the highest standard of data security and privacy, boasting HIPAA compliance and SOC 2 Type 2 in progress to ensure your operations are always secure.
Never get writers block or creatively stuck again, ChatCapital’s CRM marketing automation platform enables you to use A.I. to generate new content including articles, newsletters, blogs and sales funnels complete with images and design templates.
Track Client Purchases and Database Activity
Track all your customers and leads activity in the CRM, with all comments across social media, emails, SMS and purchasing in one unified CRM platform. Monitor a wide range of data points, including traffic, user behavior, sales revenue, and control user access.
Full Ecommerce and Affiliate/Referral System
ChatCapital offers a robust e-commerce platform complete with affiliate management to incentivize your database to share your products and services, which all plugs into our secure electronic payment gateways that work with our built in funnels and shopping cart for a complete delivery system.
Smile and watch all those new leads getting automated replies without you having to lift a finger
Get more than 2x leads and grow your customer base 2x-4x faster with ChatCapital’s all-in-one AI plus CRM marketing & sales automation, that includes automated sms, social media posting, email newsletters & website funnels. Want to know the best part, we handle all the tech setup and management, so that you can focus on the results.
DIY (do it yourself) CRM + ads + automated A.I. Calling so that you can manage everything.
Free Onboarding Setup
A.I. Calling inc. $500 Credit
A.I. Calls inc. 2,500 Minutes
Auto Ad Manager System
A.I. Business Automation
A.I. Content Generation
Analytics and Reporting
300+ Automation Tools
Help Account Desk
Inc. 12 Months CRM Access
BONUS 1 AI Agent Calls DFY
15 Team Member Logins
A.I. Calling Minutes
Automatin Workflow Example
If you are keeping your own CRM and want to manage everything yourself (DIY) including connecting up our A.I. calling APIs into your existing CRM systems, you can do all of that on the DIY PRO plan and get the extra calling minutes as you need.
* On the monthly DIY plans you have a setup fee that is not charged on the yearly DIY plans.
Look At What Else You Get
Here are 40+ apps out of the 300+ business automation tools included in ALL plans on ChatCapital’s platform. Plus you still have the ability to setup Integrations with 100’s of other tools if you need to.
Unlimited Websites CMS Builder
Over 1000 Website Templates
Unlimited CRM Contacts
Unlimited Communities Forums
Unlimited Membership Sites
Unlimited LMS Training Courses
Unlimited Domain Hosting
Unlimited Blogs
Unlimited Funnels & Landing Pages
Unlimited Products & Transactions
Multiple Team Staff Logins
Unlimited Affiliate Campaigns
Unlimited Site Traffic
Unlimited Autoresponders
Unlimited Workflow Automations
Unlimited Customer Journeys
Unlimited File Storage & Docs
Unlimited Business Segments
Web Chat
Unified Inbox
Email Inbox
2 Way SMS
GMB DM+CallTrack
Shopping Carts
Generative A.I.
Affiliate Manager
CRM Contacts
Stats Reporting
Communities
Upsells/Crossells
Downsells
LMS Courses
Landing Pages
Funnels
Websites
Blogs
Memberships
Workflows
Triggers
Calendar Booking
Form Building
Surveys
Invoices
Proposals
Docu Signing
A/B Split Tests
Autoresponders
Campaigns
Team Members
Social Planner
Social Posting
Trigger Links
Payment Gateways
Email Marketing
Auto Social DMs
Missed Call SMS
Auto Voicemail
FB Messenger
Reputation
Sales Pipeline
12 Month Success Guarantee
We are so confident you’ll love the profits and power generated by ChatCapital’s business automation platform that we are offering you our 12-month money back success guarantee. If you don’t make at least as much back as you spent on the ChatCapital platform after a full year of monthly use while following our instructions, we’ll give you a refund. Try us risk-free and unlock your business’s full potential today!
The Platform You Need To Make It All Happen
Learning new systems, tools and software is an investment of money, but mostly time. Feel confident that you can diver deeper and deeper into expanding your operations with ChatCapital. You can run as many companies, projects, startups, MVPs, with an unlimited number of team and staff as you want. This is your one stop shop to bring about automation operational excellence to every endeavor you can conceive of for the coming years.
We’re here as your tech partner, in a decade unlike anything the world has ever seen.
Our mission at ChatCapital is to enable entrepreneurs worldwide… YOU to live your purpose, while equipping you with the tools and Done For You (DFY) infrastructure needed to realize your full potential as fast as humanly possible so you can get to experience & enjoy life’s greatest gift → Time.
Look At What Else You Get
Here are 40+ apps out of the 300+ business automation tools included in ALL plans on ChatCapital’s platform. Plus you still have the ability to setup Integrations with 100’s of other tools if you need to.
Unlimited Websites CMS Builder
Over 1000 Website Templates
Unlimited CRM Contacts
Unlimited Communities Forums
Unlimited Membership Sites
Unlimited LMS Training Courses
Unlimited Domain Hosting
Unlimited Blogs
Unlimited Funnels & Landing Pages
Unlimited Products & Transactions
Multiple Team Staff Logins
Unlimited Affiliate Campaigns
Unlimited Site Traffic
Unlimited Autoresponders
Unlimited Workflow Automations
Unlimited Customer Journeys
Unlimited File Storage & Docs
Unlimited Business Segments
Web Chat
Unified Inbox
Email Inbox
2 Way SMS
GMB DM+CallTrack
Shopping Carts
Generative A.I.
Affiliate Manager
CRM Contacts
Stats Reporting
Communities
Upsells/Crossells
Downsells
LMS Courses
Landing Pages
Funnels
Websites
Blogs
Memberships
Workflows
Triggers
Calendar Booking
Form Building
Surveys
Invoices
Proposals
Docu Signing
A/B Split Tests
Autoresponders
Campaigns
Team Members
Social Planner
Social Posting
Trigger Links
Payment Gateways
Email Marketing
Auto Social DMs
Missed Call SMS
Auto Voicemail
FB Messenger
Reputation
Sales Pipeline
12 Month Success Guarantee
We are so confident you’ll love the profits and power generated by ChatCapital’s business automation platform that we are offering you our 12-month money back success guarantee. If you don’t make at least as much back as you spent on the ChatCapital platform after a full year of monthly use while following our instructions, we’ll give you a refund. Try us risk-free and unlock your business’s full potential today!
The Platform You Need To Make It All Happen
Learning new systems, tools and software is an investment of money, but mostly time. Feel confident that you can diver deeper and deeper into expanding your operations with ChatCapital. You can run as many companies, projects, startups, MVPs, with an unlimited number of team and staff as you want. This is your one stop shop to bring about automation operational excellence to every endeavor you can conceive of for the coming years.
We’re here as your tech partner, in a decade unlike anything the world has ever seen.
Our mission at ChatCapital is to enable entrepreneurs worldwide… YOU to live your purpose, while equipping you with the tools and Done For You (DFY) infrastructure needed to realize your full potential as fast as humanly possible so you can get to experience & enjoy life’s greatest gift → Time.
ChatCapital.ai provides a comprehensive suite of AI and Business Process Automation (BPA) solutions tailored to streamline processes, enhance productivity, and drive business growth. This includes AI-powered voice telephony and Business Process Automation (BPA) systems integrated within crm.ChatCapital.ai or within your existing CRM platforms, plus ongoing support and maintenance for business automation. These solutions are designed to automate sales outreach and customer support and service interactions, leading to increased efficiency, improved customer experience, and potential cost savings.
Here are the key offerings:
1. AI-Powered Voice Systems: ChatCapital.ai offers cutting-edge AI-powered voice systems that can handle customer interactions, sales calls, and inquiries with efficiency and accuracy. These systems leverage advanced Natural Language Processing (NLP) and Machine Learning (ML) algorithms to provide personalized and engaging experiences for customers.
2. CRM Integration: ChatCapital.ai offers it's own remarkably powerful CRM platform for a complete and comprehensive BPA experience. As well ChatCapital can seamlessly integrate A.I. voice telephony with existing Customer Relationship Management (CRM) platforms to centralize customer data, automate workflows, and enhance customer relationship management. This integration ensures a smooth flow of information between A.I. systems and the CRM, enabling businesses to make data-driven decisions and improve customer interactions.
3. 24/7 Availability ChatCapital.ai's solutions are setup to be always-on, providing round-the-clock availability for customer queries and interactions. This ensures that thanks to conversational A.I. instant response time, businesses can engage with customers at any time, enhancing customer satisfaction and loyalty.
4. Specialized Ultra-Realistic Voices: Clients working with ChatCapital.ai for a complete automation setup gain premium access to specialized ultra-realistic voices that enhance the conversational experience. These voices are designed to sound natural and engaging, creating a more human-like interaction for customers.
5. Automation Systems: ChatCapital.ai enables businesses to have built out entire automation systems that can handle various tasks, including SMS integration, contextual intelligence messaging, voicemail detection, live human transfer, real-time analytics, call recordings, and notes. These automation systems streamline processes, reduce manual intervention, and improve operational efficiency.
By leveraging ChatCapital.ai's AI and BPA solutions, businesses can optimize their operations, improve customer engagement, and drive growth through automation and intelligent decision-making processes. The combination of advanced technology, personalized experiences, and efficient workflows positions ChatCapital.ai as a valuable partner in transforming your business processes and enhancing your overall results performance and profitability.
As a client you have the flexibility to continue using your own CRM system alongside ChatCapital's AI-powered voice systems, or upgrade to our own CRM automation platform.
Our platform is designed to seamlessly integrate with various major CRM systems, allowing you to leverage the power of AI calling and automation while maintaining your own existing CRM setup.
By integrating with your CRM system, ChatCapital ensures that the AI-powered voice systems can access customer data in real-time, offering personalized responses and automating interactions effectively. This integration enables clients to benefit from the advanced capabilities of ChatCapital's platform without the need to switch or migrate their CRM data to a new system.
The ability for clients to continue using their own CRM system while leveraging ChatCapital's AI calling and automation solutions provides a significant advantage. Clients can maintain their existing workflows, data structures, and processes within their CRM platform, ensuring a smooth transition and minimal disruption to their operations.
Clients working with ChatCapital.ai have the option to integrate the platform with their own CRM system, or try out ChatCapital's powerful CRM automation platform, allowing them to choose how they want to benefit from these new AI-powered voice systems while continuing to use their preferred CRM platform. This flexibility enables clients to optimize their sales outreach and customer interactions.
The cost of A.I. calling with ChatCapital varies based on usage and features. ChatCapital offers DFY pricing models that start at US$0.20 per minute, and which can decrease to as low as $0.10 per minute with bulk pricing.
To access the A.I. Calling function inside the ChatCapital CRM, you must be on the PRO plan which is US$2,970 per year (includes $500 call credits), or $297 per month (and includes $50 of A.I. call credits). Click here to see pricing DIY plans here.
Minimum purchase is US$50 of additional A.I. Calling credits.
A.I. Calling Credits Pre-Paid Packs:
US$50 to $1049 pack = $0.20 per min
US$1,050 pack = $0.19 per min
US$2,550 pack = $0.18 per min
US$5,050 pack = $0.17 per min
US$7,550 pack = $0.16 per min
US$10,050 pack = $0.15 per min
US$12,550 pack = $0.14 per min
US$15,050 pack = $0.13 per min
US$20,050 pack = $0.12 per min
US$25,050 pack = $0.11 per min
US$30,050 pack (or more) = $0.10 per min
Pre-paid credits last 12 months.
This pricing structure allows businesses to scale their A.I calling usage efficiently. Additionally, when utilizing ChatCapital's full setup, clients gain access to specialized ultra-realistic voices and a range of features, including SMS integration, contextual intelligence, 24/7 availability, voicemail detection, easy integrations, live human transfer, real-time analytics, and CRM call recordings with notes.
Compared to traditional human representatives, ChatCapital's A.I. calling service can result in significant cost savings of even over 80%, making it a cost-effective and efficient solution for businesses looking to enhance their sales outreach and customer service interactions.
Our A.I. agents outbound calls can easily make 10,000 calls in less than hour (or 250,000 calls in a 24 hour period, or close to 2M calls in a week), but if you require more than that please just let us and and we can easily scale our calling servers.
This is a significant number of calls that can be made in a short period, enabling your business to reach out to a large number of your database prospects or customers efficiently. The AI-powered voice bots can respond like a person and complete multiple types of tasks, including sending follow-up SMS messages to engage and convert leads effectively, booking calendar appointments and even sending emails as a follow on workflow trigger following the call. This can help your business streamline your sales and marketing processes, improve customer engagement, and increase productivity and profitability.
The cost of business automation with A.I. telephony systems setup can vary depending on the specific requirements and scale of the project. Our standard starter implementation package for AI-powered voice systems, that can also integrate with existing platforms and systems, that combines with the full setup of CRM A.I. calling automation, and ongoing support and maintenance starts at US$10,500.
Keep in mind that when it comes to integrating your unique business with AI and business automation systems, the cost can vary based on the complexity of the project and the number of features required.
The actual cost can vary depending on the specific needs and requirements of each business.
It is essential to consider the long-term benefits of implementing AI telephony systems, such as increased efficiency, improved customer experience, and potential cost savings in the long run as such lead to significant cost savings, increased productivity, and better business continuity.
In summary, the cost of a full business automation with AI telephony systems setup can vary depending on the specific requirements and scale of the project. It is recommended speak a ChatCapital consultant to discuss the best AI solution tailored to your business's unique needs.
While you do get unlimited contacts on every plan (yes that means you import thousands, or even millions! of contacts) you still have a monthly limit on how many emails you can send out.
Every ChatCapital plan comes with between 10,000 to 30,000 monthly emails that you can send.
When you go that limit, emails are charged at US$1 for every 1,000 emails sent (0.01 cent). This is less than half of what you would pay our main competition. Plus almost no one offers you unlimited contacts.
Every live A.I. ChatBox text reply given is charged at US$0.03 (3 cents) per reply.
Every WhatsApp message sent you are charged US$0.10 (10 cents) inside our 2 way communication to your contact inside our Unified Inbox.
If you are using A.I. Calling Agents, charges start US$0.20 per minute and can drop down to US$0.10 per minute with pre-paid bulk purchases.
These next prices are to the USA. You can make the same type of SMS texts and phone calls to other countries, just that the rates may vary a bit.
Every SMS sent is charged at US$0.015 (1.5 cents).
Every phone call received inside the platform is charged at US$0.016 (1.6 cents).
Every phone call made inside the platform is charged at US$0.026 (2.6 cents).
Every contact gets tracked across the entire platform for every interaction they take, every web page they visit, every email or SMS they open, every phone call gets recorded and transcribed. This means that the you can build a complete profile on every entry in your database on the ChatCapital CRM.
Firstly this law only affects USA residents and citizens, and has no bearing whatsoever on any other country. And the USA is the only country with such regulation.
Regarding this recent US law banning AI-based calls from the FTC, ChatCapital can address this issue by ensuring that our AI-powered calling system complies with all relevant regulations and guidelines when calling USA citizens and residents in the US.
What's more, this legislation is actually many years old, but recently got "activated" with more attention due to some unscrupulous bad actors impersonating with a deep fake President Joe Biden in this election year by calling 10,000 USA residents in his voice. Needless to say, the USA Federal government had to jump on this and make sure there were laws to stop this kind of thing from happening.
As far as your business is concerned, this can all easily be resolved by ensuring you are only ever calling individuals in your own database who have previously agreed to receive a call.
Inside our own platform, we have a failsafe measure that checks if any people calling have declared their number off limits for any type of cold calling. With this activated, these numbers are simply not called.
The name of this USA listing to never be cold called is the National Do Not Call Registry. This registry is maintained by the Federal Trade Commission (FTC) and allows individuals to register their phone numbers to opt-out of receiving telemarketing calls, including cold calls. All businesses are required to comply with the National Do Not Call Registry and refrain from making cold calls to individuals who have registered their phone numbers on the list.
ChatCapital prides itself as a responsible AI-powered tool for outbound calls and we have setup our systems to help businesses comply with the National Do Not Call Registry by providing features that allow for the exclusion of registered phone numbers from their call lists. Additionally, ChatCapital can help businesses ensure compliance with other relevant regulations and guidelines, such as providing clear and accurate caller identification information and allowing recipients to opt-out of receiving automated calls at any time.
Implementing measures such as obtaining prior consent from customers before making automated calls, providing clear and accurate caller identification information, and allowing customers to opt-out of receiving automated calls at any time.
To remain compliant with such laws in the US, ChatCapital can follow best practices such as:
Obtaining prior express consent from customers before making automated calls.
Providing clear and accurate caller identification information, including the name of the business, contact information, and the reason for the call.
Allowing customers to opt-out of receiving automated calls at any time and honoring their opt-out requests promptly.
Implementing a do-not-call list to ensure that customers who have opted out are not contacted again.
Regularly reviewing and updating its compliance policies and procedures to ensure that they are up-to-date with the latest regulations and best practices.
By following these best practices, ChatCapital can ensure that its AI-powered system is used in a responsible and compliant manner, while still delivering the benefits of automated outbound calls to businesses and customers alike.
There are some restrictions on AI calling companies or businesses in the USA, particularly in the context of telemarketing calls, but these rules are quite different from those relating to individuals.
The National Do Not Call Registry by the FTC is only for individuals and does not apply to businesses or companies. Therefore, there are no restrictions on AI cold calling of companies' phone numbers in the USA. However, businesses should follow best practices and not making unsolicited calls to companies or individuals.
To remain compliant with the FTC's regulations, businesses should maintain their own do-not-call lists and honor the requests of individuals who do not wish to receive telemarketing calls.
Additionally, businesses should ensure that their AI-based calling systems are configured to comply with all relevant regulations and best practices for telemarketing and robocalling.
This is all focused around how the Federal Trade Commission (FTC) has established the National Do Not Call Registry, which is a list of phone numbers from consumers who have indicated their preference to limit the telemarketing calls they receive. The registry is managed by the FTC and enforced by the FTC only in the USA, the Federal Communications Commission (FCC), and state officials.
The National Do Not Call Registry covers intrastate telemarketing calls under the FCC’s rules, and there are some exemptions to the Do Not Call rules.
For example, the Registry does not apply to political calls or calls from non-profits and charities, but it does cover telemarketers calling on behalf of charities.
In terms of best practices for remaining compliant with such laws in the US, businesses should ensure that they have obtained express consent directly from the consumer to place calls, and that they are aware of any relevant regulations and guidelines enforced by the FCC. Businesses should also ensure that they are complying with the Telemarketing Sales Rule, which includes provisions related to disclosures, waiting periods, and accessing the National Do Not Call Registry.
Regarding the use of AI-powered tools for outbound calls, businesses should ensure that they are obtaining prior consent from consumers before making automated calls and providing clear and accurate caller identification information. Businesses should also allow consumers to opt-out of receiving automated calls at any time and implement measures to ensure that they are not making calls to registered phone numbers on the National Do Not Call Registry.
Overall, businesses should be aware of the relevant laws and regulations related to telemarketing calls and ensure that they are implementing best practices to remain compliant with such laws in the US.
ChatCapital.ai offers a range of AI and Business Process Automation (BPA) solutions that can help streamline processes and enhance productivity in your business. Our AI-powered voice telephony systems can automate sales outreach and customer service interactions, freeing up time for employees to focus on more strategic tasks. Additionally, the integration our powerful crm.ChatCapital.ai platform, or with existing CRM platforms can dramatically streamline workflows and improve data management, leading to enhanced productivity and better decision-making.
By automating repetitive tasks, improving communication, and providing real-time analytics, ChatCapital.ai enables businesses to optimize their operations and focus on strategic initiatives.
Here are some ways ChatCapital.ai can help your operations:
1. Automation of Repetitive Tasks: ChatCapital.ai's solutions can automate various repetitive tasks, such as calling for appointment setting in calendars, lead qualification calling and data entry, setting up new lead generation systems, and customer follow-ups. This automation reduces manual intervention, minimizes errors, and frees up employees to focus on higher-value tasks.
2. Improved Communication: ChatCapital.ai's AI-powered voice systems can handle customer interactions, sales calls, and inquiries, ensuring that customers receive timely and accurate responses. This improves communication, enhances customer satisfaction, and builds brand loyalty.
3. Real-Time Analytics: ChatCapital.ai provides real-time analytics that can help businesses make data-driven decisions. By analyzing customer interactions, businesses can gain insights into customer behavior and preferences, enabling them to tailor their marketing strategies and improve customer engagement.
4. Integration with Existing Systems: ChatCapital.ai seamlessly integrates with existing CRM platforms, ensuring a smooth flow of information between the AI systems and the CRM. This integration enables businesses to centralize customer data, automate workflows, and enhance customer relationship management.
5. Scalability: ChatCapital.ai's solutions are designed to be scalable, enabling businesses to handle increasing volumes of customer interactions and data. This scalability ensures that businesses can grow without worrying about the limitations of their AI and automation systems.
By leveraging ChatCapital.ai's AI and BPA solutions, businesses can streamline processes, enhance productivity, and improve overall performance. The combination of automation, real-time analytics, and integration with existing systems positions ChatCapital.ai as a valuable partner in transforming business processes and enhancing productivity.
ChatCapital's CRM offers a platform that allows clients to manage their own accounts by themselves, or in collaboration with the ChatCapital team, or have ChatCapital do absolutely everything.
This means that clients do in fact always have full control over their ChatCapital CRM account while also receiving support and guidance from the ChatCapital team.
Our platform is designed to be user-friendly and intuitive, allowing you to easily manage your own account settings, team members, and automation workflows. The CRM platform also includes features such as real-time analytics and reporting, which enable clients to track the performance of their automation systems and make data-driven decisions.
In addition to the self-service features of the platform, ChatCapital also offers professional services to help clients optimize their automation systems and achieve their business goals. This includes consulting services, training and support, and custom development and integration services.
Overall, the ChatCapital platform is designed to be flexible and customizable, allowing clients to manage their accounts in a way that best suits their needs and preferences. Whether you choose to manage your own account entirely on your own or work closely with the ChatCapital team, you can be confident that you have all the tools and support you need to succeed to scale your business.